"IT’S WHAT WE ALREADY THINK WE KNOW THAT PREVENTS US FROM LEARNING NEW THINGS”
TRAINING
OUR COURSES
A highly qualified training, not traditionally acknowledged, one of the first launched on the market, which aims to enhance the ability to learn more than specific contents relating to soft skills and their development.
The goal is to develop motivating and functional behaviours for the relationship with customers. This is done by analysing one’s own experience in the relationship with clients, then putting into play aspects that characterize the relational and motivational dynamics of professionals.
GROUP INTERVENTIONS
FOR COMPANIES AND PROFESSIONALS
PERSONAL EMPOWERMENT
Course duration: 5 hours + 3 hours follow up. Sessions of approximately one hour.
BASIC INTERVENTION
ONE TO ONE
FOR DEPARTMENT, STRUCTURE AND SALES NETWORK MANAGERS
CHANGE MANAGEMENT
Course duration: 6 HOURS + 3 HOURS OF REMOTE FOLLOW UP
BASIC INTERVENTION
GROUP (MAX 10)
FOR SALES PEOPLE , FINANCIAL CONSULTANTS, AGENTS
ENGAGE
Course duration: 6 HOURS + 3 HOURS REMOTE FOLLOW UP
BASIC INTERVENTION
GROUP (MAX 10)
RESOURCES TO REQUALIFY
TRANSFORMER
Course duration: to be defined
BASIC INTERVENTION
GROUP (MAX 10)
OUR EDUCATIONAL METHOD
CONTEXT ANALYSIS & OBJECTIVES:
CUSTOMIZATION OF THE INTERVENTIONS / COURSES:
DELIVERY AND CONTROL
WHO WE CONTACT
COMPANIES
We customize CEM and training interventions for companies of all sizes and product sectors specifically on the commercial departments and sales networks
PROFESSIONALS
Our training offer is specifically aimed at financial, tax and insurance consultancy professionals, sales network managers, private bankers and agencies
FINANCIAL INTERMEDIARIES
We offer CEM services and consultancy for Banks, Asset Management Companies, Securities Firms, and financial sector organizations.
Mikaline Academy’s courses are structured interventions, put in the catalogue after a careful period of experimentation in the field and after the actual achievement of a concrete result by the learner.
Mikaline wants to represent a reliable partner for its customers and the philosophy of the company and of all the professionals who work there is to “share” the final objectives and achieve full customer satisfaction.
Protection and development of business and personal work performance, as long as there is a complete willingness to get involved for a complete review of approaches to work, with the humility to accept the judgments and evaluations from customers
Mikaline is a certified organization to provide training hours for maintaining the EFPA certificate. Check the courses of your interest certified in the catalog.
Of course! Mikaline has its own training centers in particularly prestigious locations but can deliver the courses directly at the premises of the client company.
For courses that attribute hours for maintaining certificates, Mikaline directly prepares attendance registers and forwards the data to the certifying body for the allocation of hours.